Privacy Policy - Your Personal Information Matters


🔐 We Take Your Privacy Seriously

At Pussitude, we understand that shopping for intimate products requires the highest level of privacy and discretion. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or make a purchase.

Your trust is everything to us.

1. Information We Collect

📋 Personal Information You Provide

  • Account Information: Name, email address, phone number, billing address
  • Shipping Information: Delivery address, special delivery instructions
  • Payment Information: Credit card details, billing information (processed securely)
  • Communication: Messages, reviews, customer service interactions
  • Preferences: Product interests, marketing preferences, account settings

📊 Information We Collect Automatically

  • Website Usage: Pages visited, time spent, click patterns
  • Device Information: IP address, browser type, device type, operating system
  • Cookies: Essential cookies for site functionality, analytics cookies (with consent)
  • Purchase History: Order details, transaction records, return information

2. How We Use Your Information

✅ We Use Your Information To:

  • Process Orders: Fulfill purchases, arrange shipping, handle returns
  • Improve Service: Enhance website functionality, customer support quality
  • Communication: Order updates, shipping notifications, customer service
  • Marketing (with consent): Product recommendations, special offers, newsletters
  • Legal Compliance: Meet regulatory requirements, prevent fraud
  • Security: Protect against unauthorized access, maintain data integrity

3. Information Sharing & Disclosure

🤝 We Share Information Only When Necessary:

✅ Trusted Service Providers:

  • Shipping Partners: To deliver your orders securely
  • Payment Processors: To handle transactions safely
  • Technology Partners: For website hosting, analytics, customer support
  • Marketing Services: For email delivery (only with your consent)

✅ Legal Requirements:

  • When required by law, court order, or government request
  • To protect our rights, property, or safety
  • To prevent fraud or investigate security incidents

❌ We NEVER:

  • Sell your personal information to third parties
  • Share your purchase history for marketing purposes
  • Disclose your identity to unauthorized parties
  • Use your information for purposes other than stated

4. Data Security & Protection

🛡️ Your Information is Protected By:

🔒 Technical Safeguards:

  • SSL Encryption: All data transmission is encrypted
  • Secure Servers: Industry-standard security protocols
  • Access Controls: Limited employee access on need-to-know basis
  • Regular Audits: Ongoing security assessments and updates

🔒 Physical Safeguards:

  • Secure Facilities: Protected data centers and offices
  • Device Security: Encrypted devices and secure networks
  • Document Protection: Secure handling of physical documents

🔒 Administrative Safeguards:

  • Employee Training: Regular privacy and security education
  • Privacy Policies: Clear internal data handling procedures
  • Incident Response: Protocols for security breach management

5. Your Privacy Rights

🎯 You Have the Right To:

✅ Access Your Data: Request a copy of personal information we hold
✅ Correct Information: Update or correct inaccurate personal data
✅ Delete Information: Request deletion of your personal information
✅ Restrict Processing: Limit how we use your information
✅ Data Portability: Receive your data in a portable format
✅ Withdraw Consent: Opt out of marketing communications anytime
✅ File Complaints: Contact regulatory authorities about privacy concerns

To exercise these rights, contact us at: support@pussitude.com

6. Cookies & Tracking

🍪 We Use Cookies For:

🔧 Essential Cookies (Always Active):

  • Shopping cart functionality
  • Account login and security
  • Basic website operation

📊 Analytics Cookies (With Your Consent):

  • Website performance analysis
  • User behavior insights
  • Site improvement data

🎯 Marketing Cookies (With Your Consent):

  • Personalized product recommendations
  • Targeted advertising
  • Social media integration

You can manage cookie preferences in your browser settings or through our cookie consent tool.

7. Discrete Shipping & Billing

📦 Your Privacy Extends to Delivery:

🤫 Discrete Packaging:

  • Unmarked boxes with no product identification
  • Generic return address labels
  • No external branding or logos

🤫 Discrete Billing:

  • Credit card statements show generic business name
  • No product details on billing statements
  • Privacy-focused transaction descriptions

8. International Users

If you're located outside US, please note that your information may be transferred to and processed in US where our servers are located. We ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our website and products are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Email notification to registered users
  • Website banner announcing policy updates
  • Updated effective date at the top of this policy

11. Contact Us

📧 Privacy Questions? We're Here to Help:

Email: support@pussitude.com
Response Time: We aim to respond within 48 hours

For urgent privacy concerns, please mark your communication as "URGENT - PRIVACY MATTER"